Store Policies & Product Care

We’re so happy you’re here and want to make sure your experience shopping with us is smooth, transparent, and enjoyable. Please read through our store policies and care guidelines before placing an order.

RETURNS & EXCHANGES:

All sales are final, with the exception of items that arrive damaged or defective.

• If your item arrives with a manufacturing defect or is damaged in transit, please contact us on here or on instagram (@madewithcarejewelry) within 3 days of delivery with clear photos and a description of the issue. We’ll be happy to help resolve it.
• We do not offer returns or exchanges for items that have been broken or damaged due to misuse, improper storage, or wear and tear.
• We do not accept returns for reasons such as change of mind, sizing issues (unless we made a mistake), or if the item was used in a way it wasn’t intended for.

PRODUCT CARE:

To keep your pieces looking beautiful for as long as possible, we recommend treating them with care.

Jewelry & Accessories:

• Do not get your jewelry wet unless it is clearly stated as waterproof in the product description.
• Avoid exposure to water, sweat, lotions, perfumes, and other chemicals.
• Store your items in a dry, clean place—ideally in a pouch or box when not in use.
• Always remove accessories before showering, swimming, or exercising.

Other Accessories:

• Please handle with care and avoid rough handling or exposure to water and harsh environments.
• Some pieces may contain delicate materials or handmade elements—treat them gently to avoid damage.

GENERAL POLICIES

• All product details, including whether a piece is waterproof, are listed in each item’s description. Please read carefully before purchasing.
• Colors may vary slightly from screen to screen due to different display settings.
• Handmade or custom items may include small variations or imperfections—this adds to their charm and uniqueness!
• If you ever have a question about your order or a product, don’t hesitate to reach out to us on Instagram @madewithcarejewelry. We’re happy to help!

Privacy Policy 

At Made With Care, we value your privacy and want you to feel safe shopping with us. Here’s how we handle your information:

1. Information We Collect

We may collect information you provide, like your name, email address, and payment details, as well as how you interact with our website and emails.

2. How We Use Your Information

We use your information to:

• Send newsletters, updates, and special offers

• Process orders and provide customer support

• Improve our products, services, and your experience

3. Sharing Your Information

We never sell your personal information. We may share it with trusted service providers who help us run our business, like email platforms and payment processors, or if required by law.

4. Your Choices

You can unsubscribe from marketing emails at any time using the link in our emails. You can also contact us at [email protected] to update or delete your information.

5. Data Security

We take reasonable measures to protect your information, though no system is 100% secure.

6. Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.